Everyone remembers back to their first apartment. Whether it was a leaky sink, drafty windows or a door that wasn’t quite situated right on its hinges, chances are, there was some small maintenance flaw that endured throughout your residency.
While it’s easy for us to laugh these off as “character” in retrospect, in reality, tenants are more concerned with their apartments’ maintenance than any other aspect of residential living. In fact, PropertyManager.com noted that poor maintenance was the No. 1 thing driving tenants away from their current living situations to find new options. In other words, you may think you’re saving money by deferring some of the less-immediate maintenance requests you get, but you’re actually doing just the opposite.